Contact & complaints

7.1 Our Data Protection Officer

The Authorising Principal has appointed an internal Data Protection Officer (“DPO”) responsible for advising on, monitoring, and reporting on compliance with the NDPA, the GDPR, and any other applicable data protection law.

The DPO is reachable at contact@peterobi.support. Where you write to the DPO, please use the subject line “DPO — [matter]” so that your request is routed correctly.

7.2 The Authorising Principal

7.3 Nigeria Data Protection Commission

If you believe that we have not adequately addressed your privacy concern, you may lodge a complaint with the Nigeria Data Protection Commission:

• Web: ndpc.gov.ng;
• The Commission's contact details and complaint procedure are published on its website;
• You retain the right to lodge a complaint at any time. We encourage you to contact our DPO first - many complaints are resolved more quickly that way.

7.4 EU / UK supervisory authorities

If you are habitually resident in, or have your place of work in, the European Economic Area, the United Kingdom, or Switzerland, you may lodge a complaint with the supervisory authority for that jurisdiction. We have set out the principal contacts in Section 4.

7.5 California

California residents may file a complaint with the California Privacy Protection Agency at cppa.ca.gov or with the California Attorney General. We do not require Californians to verify their residence beyond the standard verifiability test set out in CCPA Regulations § 7060.

7.6 Notifications & updates

Where we materially update this Policy or any of its sections, we will:

• Increment the version number and the effective date at the top of each affected page;
• Post a banner on the Site for a minimum of fourteen (14) days notifying users of the change;
• Where we have an email address for you and the change materially affects your rights, send you a notice by email.

Continued use of the Site after the new effective date constitutes acceptance of the updated Policy, except in respect of changes to which the law requires fresh consent (for example, a new purpose for processing).